Help
Quick answers about managing any property on Space: rentals, PGs, hotels, shops and apartment associations.
Does Space take payments or hold my money?
No. Space never collects, holds or moves money. You pay the owner or operator directly (UPI, cash, bank transfer). Operators record what they received and Space keeps the record.
Who sees my phone number?
Only the owner or operator of your stay. It is never shown publicly.
Which kinds of property can I manage?
Rental houses and apartments, PGs and co-living, hostels, service apartments, guest houses, hotels and resorts, shops and offices, apartment associations, and anything else you can name yourself. One account can hold several kinds at once.
How do I add my property?
Create an account and choose what you manage. Give your business and first property a name and address, then add rooms or units. You can add properties of other kinds later from Properties.
How does UPI payment work?
Add your UPI ID once. Tenants pay you directly from their UPI app and tap “I've paid”. Rent shows as paid only after you confirm that the money reached you.
Can I send reminders to many people at once?
Yes. Pick the people, review one message, and open WhatsApp for each in turn. Space can tell you a chat was opened, not that a message was delivered.
How do I get help?
Sign in and use Help & support from your profile menu. We reply in-app.
Still stuck? Sign in and raise a support request from your profile menu.