Grievance redressal
Draft for the pilot (version 3 November 2026). Not legal advice. Items highlighted like [this] need your confirmation, and a qualified Indian lawyer must review this page before public launch. Space does not claim to be certified or legally compliant.
Grievance officer
[GRIEVANCE OFFICER NAME - to be confirmed]
[COMPANY LEGAL NAME - to be confirmed], [REGISTERED ADDRESS - to be confirmed]
Email: [GRIEVANCE EMAIL - to be confirmed]
How to complain
Sign in and raise a request from Help & support, or email the officer above. Include the property or booking and what went wrong.
What to expect
We acknowledge a complaint promptly and aim to resolve it within the time required by applicable rules [timelines to be confirmed with counsel].
Security incidents
Suspected data or security incidents can be reported to the same contact. Space keeps an internal incident process, including reporting to CERT-In where required.
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